Case Manager

Location: Atlanta
Posted on: June 23, 2025

Job Description:

A-Line Staffing is now hiring a Case Manager – 100% Remote ! The Case Manager will be working for a Fortune 500 Company and has career growth potential. See additional details below. Case Manager Highlights • The pay for this position is $20.00 per hour. • Training & Schedule: Monday – Friday, 8:00 AM – 5:00 PM CST • 100% Remote position • This position is a full-time contract opportunity Responsibilities • Manage the entire care process with urgency—from benefit verification to medication delivery—ensuring a seamless patient experience • Conduct benefit verifications and collaborate with physicians, specialty pharmacies, and insurers • Assist in obtaining insurance coverage, prior authorizations, and managing appeal outcomes • Educate patients on insurance coverage, including out-of-pocket costs and appeals guidance • Address patient inquiries and resolve concerns related to access and support • Stay current on payer landscapes (Medicare, Medicaid, Commercial plans) and plan for reimbursement changes • Process enrollments via phone, fax, and electronic platforms • Review and verify accuracy of patient forms and documentation • Manage incoming calls from patients, providers, and other partners, striving for one-call resolution Requirements • 2–4 years of experience in patient-facing or customer interaction roles, preferably within a healthcare or pharmacy support setting • High School Diploma or equivalent required • Hub or Patient Support Services experience preferred • Strong knowledge of insurance plans including Medicare (A, B, C, D), Medicaid, and Commercial payers • Excellent communication, empathy, problem-solving, and mediation skills • Proficiency in data entry and MS Office tools • Familiarity with pharmaceutical therapies, medication adherence, and disease state management is a plus • Ability to work independently with minimal supervision Remote Work Requirements • A quiet, private, and distraction-free home workspace • High-speed internet (hardwired): – Minimum 15 Mbps download / 5 Mbps upload – Ping rate max: 30ms – DSL, Cable, or Fiber only (No satellite, dial-up, WiFi, or cellular) • Surge protector with network line protection for company-issued equipment • Company provides computer and necessary equipment Benefits Available • Benefits are available to full-time employees after 90 days of employment • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates If you are interested in this Case Manager position, APPLY, or contact kvaughn@alinestaffing.com 154291

Keywords: , Smyrna , Case Manager, Customer Service & Call Center , Atlanta, Georgia