Customer Service Agent

Company: Jason Templeton State Farm
Location: Carrollton
Posted on: February 16, 2026

Job Description:

Job Description Job Description We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! Compensation: $42,500 Responsibilities: Utilize scripts to handle difficult customer situations and bring them higher up, if necessary Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction Communicate frequent customer suggestions to the team to troubleshoot Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Answer incoming calls on product and service questions, customer complaints, and general customer inquiries Qualifications: Previous work in a customer-facing position Must have graduated high school, received a G.E.D. or equivalent Excellent active listening, interpersonal, and communication skills About Company The Templeton Team will strive daily to provide customer service above and beyond our customers' expectations. The Templeton Team is going to create an ongoing and lasting relationship with our customers. We focus on Car Insurance, Home Insurance, Life Insurance, Business Insurance, Condo Insurance, Renters Insurance, Health Insurance, and more throughout the Carrollton, GA area. Our team will meet our customers' financial needs while at the same time helping our customers reach their goals and dreams. We are here to help you stay protected.

Keywords: Jason Templeton State Farm, Smyrna , Customer Service Agent, Customer Service & Call Center , Carrollton, Georgia