Manager, Digital Process Optimization (Remote)
Company: The Home Depot
Location: Smyrna
Posted on: January 18, 2023
Job Description:
Position Purpose:The -Manager, Digital Process Optimization
-will lead the Online Operations Digital Process Optimization (DPO)
team in the identification, design, development, and overall
product lifecycle of automation-focused python / data science
solutions. - These technical solutions create scale within the
online organization and enable customer-facing experiences on
HomeDepot.com. - The manager will lead a team of Developers, Data
Scientists and Product professionals as they deliver strategic
solutions which release labor capacity, increase gross demand, and
uncover data-driven insights. - - The manager is responsible for
gaining a deep understanding of internal processes/operations and
transforming this knowledge into automated solutions. -
Additionally, the manager will be responsible for infrastructure
planning and enablement for the team. - The DPO team operates in an
agile and entrepreneurial environment; a natural curiosity / drive
to solve complex business challenges is a must, as is an
entrepreneurial mindset. -Role will be responsible for:
- Manages the identification, design, development, and overall
product lifecycle of automation-focused python / data science
solutions
- Lead, motivate and develop a high performing team
- Collaborates and leads complex cross-functional
initiatives
- Translates customer needs into scalable technical and
operational solutions
- Troubleshoot and problem solve for ongoing operational needs as
they arise
- Measure and evangelize the team's work to internal partners /
leadership
- Quantify the impact of the team
- Responsible for external resource management. Manages outside
vendors to ensure execution of programs and tactics on time and
within budget. Manages projects and the allotment of money to meet
budgetary and segment goals Major Tasks, Responsibilities & Key
Accountabilities: 20% - Responsible for presenting analysis and
test results and resulting recommendations to peers and senior
management. Leverage data to assist in defining site enhancement
requirements and be able to present a compelling business case for
securing those investments. 10% - Communicate opportunities to
drive financial goals cross-functionally by making suggestions that
support site-wide objectives. 20% - Lead conversion planning and
forecasting on a weekly, monthly, seasonal, and annual level. Lead
ongoing ad hoc analysis of critical business issues that impact
site performance; translate analysis into executable
recommendations. 10% - Draw reasonable and actionable conclusions
from analytic summaries and recommend changes to existing policies
and processes based on analytic conclusions and understanding of
business requirements and drivers. Support recommendations with
clear business case that demonstrates bottom-line value. 10% -
Prioritize and manage execution of requests for report enhancements
and analysis from business partners. Establish and evangelize
improved data-driven views of site performance. 10% - Collaborate
with peers to ensure consistency of information, methodologies and
reports. Share best practices and develop systems knowledge to
deliver new reports and enhance existing reports to meet needs. 10%
- Manage web analytic project prioritization based on business
needs. Maintain and prioritize a list of enhancements requested for
all measurement technology in place at Home Depot online. 10% -
Share leadership for the teams responsible for web analytics
(reporting and analysis) and, over-time, structured site (A/B, MVT)
testing. Nature and Scope: This position typically reports to Sr.
Manager or Director, Homedepot.com This position has 5 Direct
Reports Environmental Job Requirements: Environment: 1. Located in
a comfortable indoor area. Any unpleasant conditions would be
infrequent and not objectionable. Travel: Typically requires
overnight travel less than 10% of the time. Additional
Environmental Job Requirements: No travel requiredStandard Minimum
Qualifications: Must be eighteen years of age or older. Must be
legally permitted to work in the United States. Additional Minimum
Qualifications: - Manages a team of 1-5 direct reports -
Accountable for direct supervision of the work activities of
others, in addition to personnel issues (including selection,
termination, performance appraisal and professional development of
subordinates) Education Required: The knowledge, skills and
abilities typically acquired through the completion of a bachelor's
degree program or equivalent degree in a field of study related to
the job. Years of Relevant Work Experience: 5 years Certifications
& Licenses: Physical Requirements: Most of the time is spent
sitting in a comfortable position and there is frequent opportunity
to move about. On rare occasions there may be a need to move or
lift light articles. Additional Qualifications: Preferred
Qualifications:Preferred Qualifications: 3+ years of relevant work
experience
- Proficient in a modern scripting language (preferably
Python)
- Knowledge of how to utilize Python 3.x to solve complex
problems
- Knowledge of Python libraries such as Pandas and NumPy,
including manipulating their associated objects (DataFrame, Series,
Arrays, etc.)
- Knowledge of Machine Learning concepts and best practices
- The knowledge, skills and abilities typically acquired through
the completion of a bachelor's degree program or equivalent in a
field of study related to the job.
- Experience in Big Query, SQL and NoSQL databases
- Experience in query optimization and troubleshooting
- Experience in effective data modeling
- Understanding of REST and effective web service design
- Knowledge of Marcov modeling and its application in ML
frameworks
- This position has 0-5 Direct Reports Knowledge, Skills,
Abilities and Competencies: - Decision Quality - Collaborates -
Drives Engagement - Ensures Accountability - Plans and Aligns -
Communicates Effectively - Customer Focus - Develops Talent -
Drives Results - Manages Conflict
Pay Rate: $190,000 - $120,000
Keywords: The Home Depot, Smyrna , Manager, Digital Process Optimization (Remote), Executive , Smyrna, Georgia
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