Dialysis Program Manager Registered Nurse - RN
Company: Fresenius Medical Care
Location: Atlanta
Posted on: April 25, 2024
Job Description:
PURPOSE AND SCOPE:Manages patient care in home therapies
programs while maintaining cost-effective clinical operations.
Provides direction and guidance to the interdisciplinary team
providing care to the Home Therapies patients to ensure that the
highest standard of care is provided. Collaborates with the
Business Unit management team to grow the assigned Home Therapies
programs.PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the operations of multiple Home Therapies programs with
direct responsibility for results, including growth, patient
retention, program costs, operational methods, scheduling, and
staffing. - - -
- Directs activities related to the area's strategic plans, goals
and objectives ensuring alignment with those of the region,
division, and company. Implements quality goals and action plans to
achieve quality standards.
- Collaborates with operations leaders, market development,
in-center leadership and patient education and quality teams to
promote home therapies growth in assigned programs.
- Responsible for profit and loss management of the assigned
program including optimal performance of program operations to
achieve or exceed budgets and key performance indicators.
- Directs and manages all aspects of patient care for Home
Therapies patients in assigned programs from admission through
discharge of the patient. Provides direction, guidance, and support
to staff members to ensure the safe and effective delivery of home
therapy support care to patients with End-Stage Renal Disease
(ESRD). -
- Oversees patient and caregiver readiness and ability to perform
dialysis treatments at home and assesses environment for
suitability in the ongoing delivery of home dialysis therapy,
including training patients and caregivers on the safe and
effective operation and preventative maintenance of equipment.
- Manages patient experience efforts by supporting company
patient satisfaction initiatives, embodying the company values and
patient experience drivers while encouraging others to do the
same.
- Ensures competency of staff in the operation of all home
dialysis therapy-related equipment, including the ability to
troubleshoot equipment problems with the patient via telephone,
maintaining appropriate staff licensures and CPR
certifications.
- Responsible for management of program supplies, equipment
tracking, ensures that orders are replenished in a consistent and
timely manner.
- Directs activities related to the Continuous Quality Assurance
Improvement, patient retention and Clinical Algorithm Adoption,
patient access management and patient training success.
- Directs data entry related activities such as patient
admission, regulatory reporting, billing, physician orders, lab
results, vital signs, patient status and any other treatment
related data into systems.
- Ensures regulatory, compliance, and audit activities are
accomplished on time.
- Orients and supports all new home therapies staff and provides
ongoing education, ensuring compliance with all risk management
initiatives, including in-center staff.
- Responsible for hiring, coaching, and counseling employees,
including performance reviews, disciplinary action, and
terminations.
- Provides leadership, coaching, and development plans for all
direct reports to maintain an engaged and productive workforce,
partnering with Human Resources on employee matters.
- Performs other related duties as assigned.Additional
responsibilities may include focus on one or more departments or
locations. - See applicable addendum for department or location
specific functions.PHYSICAL DEMANDS AND WORKING CONDITIONS:The
physical demands and work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. - Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- The work environment is characteristic of a health care
facility with air temperature control and moderate noise levels.
May be exposed to infectious and contagious
diseases/materials.
- The position provides direct patient care that regularly
involves heavy lifting and moving of patients and assisting with
ambulation. - Equipment used can vary in complexity. Equipment aids
and/or coworkers may provide assistance. -
- The employee may occasionally be required to move, with
assistance, machines and equipment of up to 200 lbs., and may lift
chemical and water solutions of up to 30 lbs. up as high as 5 feet.
- There is a two-person assist program and "material assist"
devices for the heavier items.
- This position requires frequent, prolonged periods of standing
and/or walking and the employee must be able to bend over.
- Employees are required to take the Ishihara's Color Blindness
test as a condition of employment. - Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The
Company will consider whether reasonable accommodations can be
made.
- Travel required between assigned facilities and various
locations within the region up to 25% of the time. Travel to
regional, Business Unit and Corporate meetings may be
required.SUPERVISION:
- Responsible for the direct supervision of various levels of
Home Therapies staff.EDUCATION:
- Graduate of an accredited School of Nursing (R.N.) Advanced
education preferred. Current appropriate state licensure.EXPERIENCE
AND REQUIRED SKILLS: -
- Minimum of one year nursing experience plus a minimum of six
months dialysis nursing experience.
- 3+ years' supervisory or project/program management experience
preferred.
- Demonstrated management skills necessary to provide leadership
in the supervision of dialysis personnel and to ensure the delivery
of maximum quality care to all patients.
- Demonstrated leadership competencies and skills for the
position, including excellent communication, customer service,
continuous quality improvement, relationship development, results
orientation, team building, motivating employees. Performance
management and decision making.
- Successfully complete CPR Certification with maintenance as
required.
Keywords: Fresenius Medical Care, Smyrna , Dialysis Program Manager Registered Nurse - RN, Executive , Atlanta, Georgia
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