Practice Manager
Company: OrthoAtlanta
Location: Roswell
Posted on: April 1, 2026
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Job Description:
Position Summary: The Practice Manager is responsible for the
general supervision of staff and the daily operations of the
clinic. This role ensures alignment with the organization’s
Mission, Vision, and Values while driving a positive patient
experience and delivering high-quality care. Description: Provide
day-to-day supervision of practice staff, including recruitment,
employee engagement, performance management, timekeeping, and
conducting daily huddles and regular staff meetings. Review and
approve employee timesheets and PTO requests. Conduct timely
performance reviews, including introductory and annual evaluations,
offering constructive feedback to support employee development.
Monitor patient satisfaction survey results and implement process
improvements in collaboration with the Area Operations Manager.
Identify and suggest operational improvements in coordination with
the Area Operations Manager. Review and follow up on incident
reports assigned to the practice. Manage staff schedules to ensure
adequate coverage. Oversee training for new hires and ongoing
development for current staff. Monitor key performance indicators
(KPIs) through reporting tools and platforms. Oversee office work
queues across multiple systems to ensure workflow efficiency. Track
employee productivity and provide coaching and feedback as needed.
Organize and streamline operational workflows to support effective
clinic operations. Address concerns from patients, visitors, staff,
and physicians with professionalism and empathy, resolving issues
as appropriate. Ensure adequate resources and supplies are
available to support daily operations. Support marketing and
community engagement efforts in collaboration with the Physician
Liaison and Area Operations Manager. Review and analyze Epic
referral reports to help drive patient volume. Coordinate with
ancillary departments at the clinic to ensure seamless patient
experiences. Manage provider schedules and support new provider
onboarding with the Area Operations Manager. Serve as a
communication liaison between clinic staff and senior management.
Ensure compliance with legal, regulatory, and internal policies,
and partner with management on disciplinary matters when necessary.
Manage daily financial responsibilities including end-of-day
reports, deposits, and cash drawer reconciliation. Represent the
clinic in organizational meetings and initiatives as directed by
the Area Operations Manager. Facilitate facility maintenance and
equipment repairs in collaboration with the Area Operations
Manager. Ensure practice compliance with Durable Medical Equipment
(DME) protocols and procedures. Requirements: High school diploma
or equivalent required Minimum of 3 years of healthcare experience
Proven leadership experience Working knowledge of healthcare
regulations, company policies, and procedures Ability to learn and
understand multiple roles within the clinic Strong leadership and
team-building skills Ability to build trust and maintain positive
relationships with physicians and staff Professional demeanor and a
positive attitude in a fast-paced environment Strong attention to
detail and ability to work independently Excellent organizational,
time management, verbal, and written communication skills High
level of discretion and professionalism
Keywords: OrthoAtlanta, Smyrna , Practice Manager, Healthcare , Roswell, Georgia
