Shift Leader
Company: Clipper Petroleum Inc
Location: Smyrna
Posted on: January 7, 2021
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Job Description:
Department: Operations
Supervisor: Store Manager
Statement of the Job
Every shift leader is responsible for the proper and efficient
operation of his or her shift, ensuring company and management
expectations are met during the shift and that the company's
reputation in the community is upheld.
Primary Duties and Responsibilities
Performs all tasks in a safe manner.
Ensure that each customer receives prompt and courteous service
providing a customer friendly environment which includes greeting
and acknowledging every customer, maintaining outstanding store
conditions, solid product knowledge and all other components of
customer service.
Promotes sales of all items sold in the store or
restaurant.
Understands and promotes all monthly specials and discount programs
(e.g. 3-pack specials).
Understands and follows all sales policies and procedures on ALL
restricted sales items (e.g. tobacco sales and alcohol
sales).
Assures proper sale and accounting for money orders and gift cards
during shift.
Keeps accurate cash controls, and is accountable for all cash
variances.
Use correct pricing as listed in the price book or grocery catalog
for all merchandise.
Stays familiar with the Company Price Book, Team Member Handbook,
and bulletins.
Shares the responsibility for controlling store inventory.
Accurately posts markups and markdowns, store use of merchandise,
voids, and bad-merchandise write-offs, within company policy.
Maintains adequate amounts of fresh coffee, ensures fountain and
fast food area is well stocked and clean.
Stocks and maintains store shelves, displays, coolers, and
freezer.
Maintains excellent store conditions and overall property
conditions by cleaning and performing general housekeeping duties
such as cleaning bathrooms, sweeping, mopping and dusting of
store.
Cleans windows and gas pumps to ensure they remain clean at all
times.
Assists the Store Manager to maintain a store inspection grade of
95% or above on all mystery shops.
Monitors the fueling pumps to help prevent drive offs.
Operate store-related equipment utilized in the performance of job
duties including a security system, cash register system, gas
console, money order machine, lottery machine, manual and
electrical credit card machines.
Follows company policy with regard to safe security and excessive
cash in registers, as directed by Store Manager.
Completes a shift change report at the end of shift, as directed by
Store Manager.
Ensures Store Manager/Assistant Manager is made aware of all sales
cash or operating discrepancies.
Follows the work schedule as posted, unless a change in schedule is
arranged with Store Manager.
Properly clocks in for all hours worked on the computer system, and
signs verifying all hours worked.
Immediately advises Store Manager/Assistant Manager of any
maintenance problems.
Performs specific tasks as assigned by the Store Manager.
Adheres to all city, county, state and federal regulations.
Job Specifications
Education and Experience
High school diploma or GED is preferred and any equivalent
combination of training and experience which proves the required
knowledge, skills and abilities is preferred.
Skills/Knowledge/Abilities
Good interpersonal skills. Detail oriented to ensure accuracy of
work.
Working Conditions
Convenience store environment with some exposure to discomforting
conditions, including hot and cold temperatures, humidity, and
noise from cooling units. Physical demands are moderately heavy,
limited to lifting/carrying up to 50 pounds and occasionally
climbing of ladders. Will be on your feet throughout the entire
shift.
Keywords: Clipper Petroleum Inc, Smyrna , Shift Leader, Hospitality & Tourism , Smyrna, Georgia
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