Shift Leader

Company: Twisted Kitchen S
Location: Smyrna
Posted on: November 17, 2022

Job Description:

Hourly $14.00 plus tips Hiring for Full-time, Nights and Weekends. Provide leadership and direction to team and support General Manager in their absence. Kitchen is a new concept that is expanding quickly, lots of room for growth with our company! This position is a stepping stone to further management roles in our fast growing company. Ensure and coach Team Members to consistently follow all Twisted Kitchen processes and procedures. Fulfill job duties of a particular role in the restaurant while working your shift. Shift management - breaks, communication, call-off management, reward & recognition as well as discipline. Consistently coach and mentor team members around best practices. Empower, encourage and provide feedback to team members on a daily basis Ensure all team members on shift are aware of plan for the day. Ensure store is neat, clean and organized at all times. Train team to present food to guests with neatness and attractiveness. Appropriately handle all customer issues and play a positive role in customer recovery. Perform discipline for actions that do not meet Twisted Kitchen standards as well as violations of the Team Member Handbook. If closing, control pre-close functions while not compromising service and food quality standards. Ensure cleanliness of all areas is always top-of-mind - with a focus on customer perception. Responsible for some cash management duties, including nightly balancing of cash. Be aware of food cost and labor cost best practices and works to implement them at all times. Outstanding communication skills Great verbal communicator Leader (track record of achievement) Desire for ongoing training/education Ability to work in a team environment Detailed & keenly observant Ability to make decisions quickly Ability to motivate others Proven history of consistently performing at a high level Competency in area of responsibility Embodies the Restaurant's vision Lead the business to achieve labor/food cost targets and speed of service goals Anticipates problems before they happen Passion for operational excellence in everything you do

Keywords: Twisted Kitchen S, Smyrna , Shift Leader, Hospitality & Tourism , Smyrna, Georgia