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Learning Technology Operations Specialist

Company: Hays
Location: Smyrna
Posted on: January 15, 2022

Job Description:

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

A Pharmaceutical Company is seeking a Learning Technology Operations Specialist in Smyrna, GA.

Role Description

Reporting to the Learning Technology Services and Logistics Lead, the Learning Technology Specialist ensures a pleasant learning experience by leveraging our current and future Learning Technology (including Learning Management System - LMS) to ensure client delivers meaningful experience for the different users and compliance visibility that is specific for the Bio Pharmaceutical industry. The Operations Specialist will have to drive continuous improvement of the users (learners, managers, administrators) experience as well as process efficiency across the Learning Excellence and Technology team.

- As part of a diverse and international Learning team, the specialist is a key point of contact for learners, managers and anyone involved with learning operations in their geographic/domain area when it is related to the Learning Technology/LMS administration, its respective data and processes.
- Ensure consistent and up-to-date knowledge around the Learning Technology landscape and the LMS within the team but also outside to ensure ultimate Learning Experience in all its dimensions.
- The Learning Operations Specialist works on implementation of learning projects according to the solutions set out and planned by the Learning Organization. These will be in answer to existing and future requirements for an improved learner experience, and for increased impact of capability development across the organization. This will serve the needs of the Talent Acquisition, Development and Learning (TAD&L) team and client as a whole.
- The Learning Operations Specialist will contribute to the management of the Learning team activities through Project Management capabilities, technical documentation and Change and Communications for technical systems and implementation.

Skills & Requirements

- You have at least 3-5 years' experience in Learning environment with experience in using Learning Management System (SuccessFactors Learning is a plus), in a Bio Pharma or other regulated industry
- Project management experience for technology implementation and projects
- Technical documentation skills a plus
- Change and Communications for technical implementations
- Solid time management skills, problem-solving ability, customer focus, and a recognized commitment to quality
- Ability to develop trustful relationships with internal and external stakeholders to accelerate achievements
- Excellent interpersonal and communication (verbal and written) skills in a diverse and international team
- Open minded problem solving approach and outgoing personality
- Mindset of Excellence in order to improve either experience, efficiency, effectiveness and fun
- Proactively curious
- Passionate about working with cutting edge technologies
- Proficient in Microsoft Office applications, including MS Project and MS Visio or iGrafx.
- Fluent in English + another European language (French or German is a plus)
- Bachelor's Degree

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the Information Technology industry and market trends . Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

- Medical
- Dental
- Vision
- 401K
- Life Insurance ($20,000 benefit)

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer.

Drug testing may be required; please contact a recruiter for more information.
#1121281by Jobble

Keywords: Hays, Smyrna , Learning Technology Operations Specialist, IT / Software / Systems , Smyrna, Georgia

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