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Computer Systems Technician

Company: Brightpipe
Location: Smyrna
Posted on: May 11, 2022

Job Description:

Job Description BrightPipe is seeking to add a computer systems technician to our team. In this role, you---ll assist in the diagnosing/repair of computer and A/V hardware, backup/restore computer images, and perform maintenance on our MDM platform. This position involves moderate travel to aid in the primary mission of the company which is to deploy A/V equipment at tradeshows. If you are mature, responsible, able to travel, and have a positive attitude we would love to talk to you. BrightPipe provides audio visual services to the tradeshow and event industry. Many of our clients consider our work to be the ---gold standard.--- Some clients have used our services for over twenty years. We are a technology company, but our focus is on people --- our customers and our employees. Nobody at BrightPipe is a number --- we work together as a team to realize our company mission and do work that genuinely makes the world a better place. Winning in this role looks like: - Troubleshooting technology issues and offering solutions to problems. - Repair and diagnose computer hardware and software for Windows 7, Windows 10, and iOS devices. - Update and deploy our images to Windows-based computer hardware. - Test internally built software; Provide detailed reports of bugs and other issues. - Test content (Websites, Interactive PDFs, PowerPoints, Videos, etc.) provided by clients and provide feedback. - Update and deploy our images to Windows-based computer hardware. - Participate in testing of internally built software. - Travel across the country to deploy a mix of AV equipment, broadband internet, mobile devices and proprietary solutions at tradeshows and events. - Manage company eBay Store --- list items and handle communication with buyers. - Research new audio visual equipment and making purchase recommendations. - Author documentation and procedures for new equipment and software. Skills and tools needed to succeed: - Proficiency in Microsoft Office Suite of Products. - Excellent written and verbal communication skills. - Have a moderate proficiency in the repair/diagnostics of computer hardware and software. - Have a strong knowledge of Windows 7, Windows 10, and iOS devices. - Familiar with basic network troubleshooting and administration. - Able to follow equipment deployment and refurbish procedures. - Able to multitask and keep up with details. - Flexible with change. The Future: We want to help people find a career and not just another ---job---. If you excel in this role then the internal upward path for you would potentially to take on a management role of technical teams going to events for us. We believe our success is grounded in your success and career growth. For more information about this job please visit the career page for more detailed information. Company Description BrightPipe provides A/V and technology services to the tradeshow and event industry. We travel across the country to deploy a mix of proprietary and turn key technology solutions for our clients. No day is the same twice and you will have the opportunity to work with great clients, travel the country and work with leading edge technology. BrightPipe provides a full compliment of benefits including paid holidays and sick time, paid holidays, health insurance, dental, vision, life, matching 401K and health savings plan. We strongly believe in taking care of the people who take care of us. There is tremendous opportunity to lean new skills and be a key member of our growing team. If you have strong technical skills with good problem solving abilities and can work independently as well as part of a larger team we would like the opportunity to consider you joining our company.

Keywords: Brightpipe, Smyrna , Computer Systems Technician, IT / Software / Systems , Smyrna, Georgia

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