PC Systems Specialist, Intermediate
Company: Georgia State University
Location: Atlanta
Posted on: May 3, 2024
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Job Description:
Description: PC Systems Specialist, Intermediate
Georgia State University
University Library - Digital Library Services
Atlanta, Campus
Located on six Georgia State University campuses throughout metro
Atlanta, the University Library provides faculty and students with
open, and inviting educational facilities and an active online
experience. As an integral part of the University community, the
library welcomed more than 2 million visitors in the past year. As
a valued partner in student success, the library supports both
teaching and research with extensive collections, innovative
solutions, and outstanding assistance. For additional information
about the Georgia State University Library, visit
library.gsu.edu.
The University Library campus is seeking to hire a PC Systems
Specialist, Intermediate on a full-time basis at our Atlanta
campus. The scope of the responsibilities will include these
essential duties but is not limited to the following:
Troubleshoots and maintains computer hardware. Uses software
imaging and software deployment tools to install and update OS and
applications on Windows and Mac computers. Documents the
maintenance conducted on hardware and software. Participates in the
annual computer cycle refresh program for the library. Provides
technical support for audio/video and other specialized hardware as
needed (e.g. classroom A/V, Virtual Reality rooms, Multimedia
Production rooms, etc.)
Provides technical support for users of Windows and Mac computers
throughout the library. Responds to help desk tickets. Creates
service requests with vendors on the repair of in-warranty computer
hardware. Trains and advises faculty and staff users on new
hardware and/or software.
Maintains and updates custom configurations on Library specialty
applications such as self-checkout machines, Pharos release, and
quick print stations, ALMA staff printer configurations, visitor
management system(s), etc.
Hires, trains, and supervises student assistants.
Consults on hardware and software selection in support of new
initiatives and emerging technologies introduced into the library
environment. Interacts with campus technology staff, as well as
external vendors, to maintain product and system knowledge.
Benefits:
The University System of Georgia (USG) provides comprehensive
benefits to Georgia State employees. USG offers healthcare, dental,
vision, and other benefits, as well as retirement plan options.
Key Benefits:
USG Mandatory Retirement:
Teacher Retirement System
TRS is a Defined Benefit Plan, a traditional public pension plan.
Employees contribute 6% and USG contributes 19.81% to the plan.
Your retirement benefit is calculated by factoring in years of
service, final salary, and a 2% multiplier. Employees are vested
after 10 years of service.
See the for more information.
Tuition Assistance Program (TAP)
Full-time employees enrolled in a USG degree program may earn their
degrees for free.
. Disclaimer: This job requisition provides a high-level job
definition. It is not intended to provide a comprehensive or
exclusive list of job duties. As such, job duties and/or
responsibilities within the context of this job requisition may
change at the discretion the employee's direct supervisor.
Qualifications:
Minimum Requirements:
Bachelor's degree and two years of related experience; or a
combination of education and related experience.
Preferred Hiring Qualifications:
Knowledge of computer maintenance, installation, troubleshooting,
practices, and equipment.
Knowledge of Windows and Mac workstations.
Ability to communicate effectively and work well in a team
environment.
Ability to multi-task and use independent judgment.
College/Business Unit: University Library Department: Library
Digital Library Serv Location: Atlanta Campus Shift: Monday -
Friday 8:30a - 5:15pm Salary : $50,000 - $57,000 Pay Grade: 14 FLSA
Status: Non-Exempt Job Type: Full Time (Benefits Eligible) Job
Posting: 05/01/24, 1:07:06 PM Closing Date: 05/16/24, 3:59:00 AM
Special Instructions:
To be fully considered for this position all candidates must submit
the following at the time of submission:
A complete and accurate GSU application
Resume
Cover Letter
Three professional references
#LI-JB1 Please note, Georgia State University's career board
updates daily and requisitions are subject to be removed without
prior notice or before the posting expires. Georgia State
University is an Equal Opportunity Employer and does not
discriminate against applicants due to race, ethnicity, gender,
veteran status, or on the basis of disability or any other federal,
state or local protected class.
Keywords: Georgia State University, Smyrna , PC Systems Specialist, Intermediate, IT / Software / Systems , Atlanta, Georgia
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