Information Technology Specialist (network)

Company: Department of Defense
Location: Smyrna
Posted on: June 6, 2021

Job Description:

• Duties

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Duties

Summary

This position will be located in DCAA Headquarters, Fort Belvoir, VA OR La Palma CA, Smyrna GA, Lowell, MA, King of Prussia, PA, Millington, TN, or Irving TX. Location of the position will be determined at the time of selection.

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Responsibilities

• Provides technical expertise for networking capabilities to include the analysis, testing and maintenance support for network and information systems, wireless, VPN, firewall, Intrusion Defense System (IDS), and Intrusion Prevention System (IPS).
• Configures devices and network management applications. Reviews, monitors, and analyzes network performance, workload, and capacity. Performs a variety of tasks to identify network requirements, costs and schedules.
• Ensures agency compliance of network systems in accordance with DoD regulations and applicable standards, policy and procedures. Develops, monitors, procures, and identifies upgrades to network software and hardware systems.
• Resolves incidents, develops corrective actions to complex network issues and provides recommendations on methods to enhance customer satisfaction and the network architecture.
• Serves as network administrator and lead to assist supervisor in the selection of work group team members and leaders to address network system needs and related issues.

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status

No

Promotion Potential

None

• Job family (Series)

2210 Information Technology Management

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• Administrators, Network

• Network Administrators

• Requirements

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Requirements

Conditions of Employment

• Employment Eligibility Verification (E-Verify) Program: DCAA uses E-Verify to determine eligibility for employment as a U.S. Citizen.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Drug Testing: This is a drug testing designated position. You must pass a drug test before your assignment to this position and you will be subject to random drug testing subsequent to your assignment.

Qualifications

Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication- briefing mid-level management and team on the status of projects, or daily operations, including the communication of technical information to a non-technical audience.

Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

In addition to meeting the basic requirement, qualified applicants must possess: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12 ) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience includes configuring and troubleshooting agency Wide Area Network (WAN), Intrusion Prevention System (IPS), VPN, switches, firewalls, wireless, and IDS/IPS devices and their transmission in voice, data, and/or video.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education is not substitutable for specialized experience for this grade level.

Keywords: Department of Defense, Smyrna , Information Technology Specialist (network), Other , Smyrna, Georgia