Management Trainee Quality
Company: CSL Plasma
Posted on: June 12, 2021
With operations in 35+ nations and ~ 27,000 employees worldwide,
CSL is driven to develop and deliver a broad range of lifesaving
therapies to treat disorders such as hemophilia and primary immune
deficiencies, and vaccines to prevent influenza. Our therapies are
also used in cardiac surgery, organ transplantation and burn
CSL is the parent company of CSL Behring and Seqirus. CSL Behring
is a global leader in the protein biotherapeutics industry, focused
on bringing to market biotherapies used to treat serious and often
rare conditions. CSL Behring operates CSL Plasma , one of the
world's largest collectors of human plasma, which is used to create
CSL's therapies. Seqirus is the second largest influenza vaccine
company in the world and is a transcontinental partner in pandemic
preparedness and a major contributor to the prevention and control
of influenza globally.
We invite you to take a look at the many career possibilities
available around the globe and consider building your promising
future at CSL by becoming a member of our team!
Job Description Summary
Ability to relocate within the states of Georgia, North Carolina,
South Carolina, Virginia or West Virginia is REQUIRED after
training is completed. Relocation assistance provided.
Please note: This is a management trainee role. If hired, you will
be in this position for approximately 6 to 7 months with the
expectation that you will relocate with a promotion to an open
Assistant Manager position. We have over 285+ centers across the
country. In addition, you will be required to travel to our
Pinellas Park, FL and/or Las Vegas, NV training sites for
approximately 5 weeks, typically 1-2 weeks at a time.
All candidates must be open to relocation (a company relocation
program is included). You are encouraged to begin considering
openings approximately 6 months after starting your training. After
completion of training, travel will likely be required until you
have secured an Assistant Manager position. If you have not applied
and been promoted to an Assistant Manager position within a maximum
of 9 months, CSL Plasma may assign you to a location with the
requirement to relocate. Failure to relocate or failure to complete
the training program successfully as scheduled may result in
demotion or termination, at CSL Plasma's sole discretion.
1. Collaborate with Center Management to ensure the day-to-day
activities of Center operations are compliant with Standard
Operating Procedures (SOP's) and applicable federal and local
2. Learn and understand all Center financial responsibilities
including annual budgets and monthly financial analysis.
Collaborate with Center Management in collecting and analyzing
KPI's to support continuous improvement and meet Center established
production goals. Learn to collect and analyze data to maintain and
improve Center quality, efficiency and profitability.
3. Assist Center Management in ensuring Center is "inspection
ready" at all times and customer requirements meet the safety of
donors and employees including compliance with Occupational Safety
and Health Administration (OSHA) and Environmental Health and
Safety (EHS) regulations.
4. Learn and understand Company SOP's and applicable federal and
local regulations, develop capabilities in performing nearly all
staff tasks and duties at a proficiency level adequate for training
and critiquing employees in the performance of those tasks and
5. Develop skills to manage Center staff, including assisting
Center Management with recruiting of staff, interviewing and
selection of staff, and training of staff. Participate as witness
when Center Management delivers staff counseling, including
corrective actions and terminations, 45/90 day reviews and year-end
6. Work with Management to understand efficient donor flow
throughout the Center, identify problem areas, and advise
Management of ER issues or escalated donor issues.
7. Under the supervision of the Assistant Quality Manager and/or
ADOQ, participate in audits, investigations and deviations to
determine root cause,
actions and effectiveness checks. Make recommendations for remedial
actions to resolve audit observations and other non-compliance
issues or deficiencies.
8. Collaborates with Assistant Quality Manager and/or ADOQ to
develop quality programs in order to streamline center processes
while maintaining compliance and quality.
9. Maintain a clean, efficient work environment. Learn inventory
requirements; occasionally walk through facility to ensure
operating supplies and inventory are available.
10. Ensure accurate recording of donor data in the electronic donor
information management system as outlined in the SOPs.
11. Familiarize with all marketing and advertising to ensure
programs effectively deliver desired results. Make recommendations
to Center Management as needed to improve effectiveness.
12. Develop excellent customer service skills. Provide a model of
good customer service to employees. Communicate openly to
customers. Learn to effectively resolve customer complaints and
13. Must be able to complete leadership development program and be
able to relocate within 6-7 months.
14. May be cross-trained in other areas to meet the needs of the
15. Maintain confidentiality of all staff, donor and center
16. Perform other duties, as assigned, to support business
17. A fully trained Management trainee who has completed all of
their technical and leadership training may provide Quality
Bachelor's degree preferred
Equivalent combination of education and professional work
If no degree, must have equivalent combination of education and
professional work experience, including a minimum of 1-year
supervisory, leadership experience responsible for overseeing the
activities of others.
Maintain company Technical Training certification
Knowledge of ever-changing and complex government and industry
regulations and ability to monitor compliance with these
Proficient in English
Bilingual, Spanish a plus
Shares information with internal contacts with common desire to
reach a solution
Ability to make decisions which have moderate impact on immediate
Must be able to see and speak with customers and observe equipment
Occasionally perform tasks while standing and walking up to 100% of
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and
to blood borne pathogens
Exposure to human source products and various chemicals including
isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach, germicide
Required to wear Personal Protective Equipment while performing
specific tasks or in certain areas
Required to work with the public who may be occasionally
Attention to detail and ability to follow written and verbal
Frequently required to make and accept modifications to working
processes and procedures as directed by SOP
Overnight travel required up to 10% of the time
CSL offers the following benefits for this full-time position, most
are effective the first day of hire: Options for health care
benefits, including choices of plans for medical and prescription
drug, dental, and vision coverage; Company-provided basic life
insurance and Short- and Long-Term Disability; the option to
participate in CSL's 401(k) Savings Program; Paid Time Off (PTO)
for use in connection with vacations, illness, and other personal
business; and paid observed holidays as designated by the
Worker Sub Type:
Keywords: CSL Plasma, Smyrna , Management Trainee Quality, Other , Smyrna, Georgia
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