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E-commerce Coordinator

Company: HMTX Industries
Location: Smyrna
Posted on: January 11, 2022

Job Description:

HMTX is an industry-leading creator of high quality, fashion-forward flooring, and home decor. We design, develop, and manage user-centered experiences that share our passion for design, beauty and trend. We are currently seeking an E-commerce Coordinator to join HMTX Direct to Consumer (D2C) fast paced, quickly growing team. With the company's core values of integrity, reliability, sustainability, transparency, innovation, and quality, we are looking for a determined professional who has the drive and dedication for providing world-class customer experiences.

As the E-commerce Coordinator at HMTX Industries, you will be a key part of the Direct-to-Consumer team. This role includes supporting the functionality of the D2C website, assisting with operational processes, and running point on e-commerce related activities across the organization on behalf of the D2C team. The right candidate will have some professional experience in marketing, e-commerce, or in one of the areas detailed below. This is an excellent opportunity to learn and grow an e-commerce career in a direct-to-consumer startup inside of a larger, established industry leading organization.

Provide customer service team direct support related to website functionality, content and overall user experience
Collaborate with logistics, supply chain, design and production teams on D2C related processes including new product launches, samples, inventory and order fulfillment
Maintain, update and improve the D2C website product catalog content and corresponding digital assets
Syndicate product related content and assets to third party platforms
Maintain, update and improve the D2C sample order process
Support D2C website user acceptance testing (UAT)
Assist with the moderation of user generated content and related acquisition campaigns including but not limited to ratings and reviews
Assist with D2C marketing campaign support activities
Support service-related e-commerce integrations and activities

BA or equivalent in marketing, business, or related field.
Previous professional experience working with website CMS, or similar digital content platform(s).
Hands on experience with MS Office software including proficiency with Excel.
Experience providing consumers, end-users with superb levels of support.
Excellent writing and presentation skills in English.
Attention to detail and drive to exceed expectations.
Good organizational and time-management skills.
Experience using Magento, Google Analytics, HubSpot or similar software platforms a plus.

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development

Keywords: HMTX Industries, Smyrna , E-commerce Coordinator, Other , Smyrna, Georgia

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