Retail Sales Associate
Company: Ashley Furniture Industries, Inc.
Posted on: September 22, 2022
The Retail Sales Associate (RSA) is responsible for building the
guest experiences that are the foundation of the Company's retail
success. This position will provide world-class service to guests
by using the Company's sales approach to sell the full suite of
Company products and services tailored to meet the guests' wants
and needs and from that, delivering an exceptional in-store
experience for every guest that results in increased store sales,
profitability and guest loyalty.
Welcome and professionally engage
every guest to ensure guest expectations are met and the Company's
brand image is properly represented. Follow the Company's sales
approach with each guest to maximize average sales per guest and
ensure above-minimum category sales goals.
Ask questions and listen to guest needs; provide options and advice
on meeting those needs. Perform product presentations, attempt to
close each sales opportunity and add on additional items and
extended warranties to the sale.
Contact customers after product delivery to ensure total
satisfaction and establish next steps to continue to serve the
guest in their home furnishing needs.
Complete post-sales order entry and administration processes.
Complete showroom floor recovery processes throughout the day.
Continuously improve sales performance by using available learning
tools and sales programs.
Develop and maintain high levels of knowledge of Company products,
promotions and store sales functions.
Demonstrate the Company's Core and Growth Values in the performance
of all job functions. Learn the home furnishings industry to
establish a strong understanding of the Company's products and
their positioning in the marketplace.
Maintain reliable attendance.
Actively participate in departmental meetings, training and
education. Assist with training other employees and providing
Complete other assignments and special projects as requested.
Associated topics: customer, customer service representative,
deliver, retail sales consultant, sales, sales consultant, sell,
service associate, shop, store associate
Keywords: Ashley Furniture Industries, Inc., Smyrna , Retail Sales Associate, Other , Smyrna, Georgia
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