Patient Access Specialist I
Company: WellStar Health System, Inc.
Posted on: January 27, 2023
This job is typically the first point of contact and must ensure a
pleasant experience for patients and visitors. Interviews patients
and/or their representatives to obtain complete and accurate
demographic, financial and insurance information, required for
billing and collecting patient accounts. Conducts intensive
screening of all Medicare, Medicaid and managed care patients for
pre-certification requirements and provider service eligibility,
prior to registration. Obtains all necessary customer
Coordinates the collection of all estimated patient liabilities,
including co-payments and unmet deductibles. Verifies insurance
benefits and coverage for inpatients and outpatients. Responds to
customer requests and answers questions regarding various service
and account information. Analyzes and rectifies customer concerns
using established procedures. Uses computer to access and/or update
Verifies and posts transactions. Follows established procedures for
processing receipts, cash etc. Sorts and files various documents.
Assists with general hospital information and directions to
departments within and outside of the WHS facility. Establishes
financial arrangements to reduce financial risk for WHS, helping to
ensure that Wellstar is reimbursed for its services.
Position is located in Douglas Hospital OP department area. The
shift is Mon-Fri 7a-330p.
Applicant must be a Team player and able to handle high patient
volume, stress, and must be open to change. This position requires
cross training in all DH PAS departments; Labor and Delivery,
Outpatient Surgery, OP IMG, Lab, and DH IMG, and Emergency
Keywords: WellStar Health System, Inc., Smyrna , Patient Access Specialist I, Other , Smyrna, Georgia
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