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Patient Access Specialist I

Company: WellStar Health System, Inc.
Location: Smyrna
Posted on: January 27, 2023

Job Description:


This job is typically the first point of contact and must ensure a pleasant experience for patients and visitors. Interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. Conducts intensive screening of all Medicare, Medicaid and managed care patients for pre-certification requirements and provider service eligibility, prior to registration. Obtains all necessary customer consents/attestations.

Coordinates the collection of all estimated patient liabilities, including co-payments and unmet deductibles. Verifies insurance benefits and coverage for inpatients and outpatients. Responds to customer requests and answers questions regarding various service and account information. Analyzes and rectifies customer concerns using established procedures. Uses computer to access and/or update customer records.

Verifies and posts transactions. Follows established procedures for processing receipts, cash etc. Sorts and files various documents. Assists with general hospital information and directions to departments within and outside of the WHS facility. Establishes financial arrangements to reduce financial risk for WHS, helping to ensure that Wellstar is reimbursed for its services.

Position is located in Douglas Hospital OP department area. The shift is Mon-Fri 7a-330p.

Applicant must be a Team player and able to handle high patient volume, stress, and must be open to change. This position requires cross training in all DH PAS departments; Labor and Delivery, Outpatient Surgery, OP IMG, Lab, and DH IMG, and Emergency Department.



Keywords: WellStar Health System, Inc., Smyrna , Patient Access Specialist I, Other , Smyrna, Georgia

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