Patient Access Specialist I
Company: WellStar Health System
Location: Smyrna
Posted on: March 16, 2023
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Job Description:
Overview How would you like to work in a place where your
contributions and ideas are valued? A place where you can serve
with compassion, pursue excellence and honor every voice? At
Wellstar, our mission is simple, yet powerful: to enhance the
health and well-being of every person we serve. We are proud to
have become a shining example of what's possible when the brightest
professionals dedicate themselves to making a difference in the
healthcare industry, and in people's lives. Responsibilities This
job is typically the first point of contact and must ensure a
pleasant experience for patients and visitors. Interviews patients
and/or their representatives to obtain complete and accurate
demographic, financial and insurance information, required for
billing and collecting patient accounts. Conducts intensive
screening of all Medicare, Medicaid and managed care patients for
pre-certification requirements and provider service eligibility,
prior to registration. Obtains all necessary customer
consents/attestations. Coordinates the collection of all estimated
patient liabilities, including co-payments and unmet deductibles.
Verifies insurance benefits and coverage for inpatients and
outpatients. Responds to customer requests and answers questions
regarding various service and account information. Analyzes and
rectifies customer concerns using established procedures. Uses
computer to access and/or update customer records. Verifies and
posts transactions. Follows established procedures for processing
receipts, cash etc. Sorts and files various documents. Assists with
general hospital information and directions to departments within
and outside of the WHS facility. Establishes financial arrangements
to reduce financial risk for WHS, helping to ensure that Wellstar
is reimbursed for its services. Qualifications Required Minimum
Education: High School Diploma (HSD) or GED Preferred Education:
Associate degree Required Minimum Experience: One years' experience
in healthcare, or institutional (corporate) work setting. Preferred
Minimum Experience: 2 years of related experience in a healthcare
Revenue Cycle setting. Proficient in current electronic medical
record system; EPIC experience is preferred Required Minimum
Skills: Computer/data entry experience. Ability to communicate with
various members of the healthcare team. Effective communication
skills (both written and verbal), attention to detail,
self-directed and a positive attitude are essential. Effective
problem solving and critical thinking skills. Working knowledge of
patient registration systems and intermediate Microsoft Office
Suite are preferred. Epic experience preferred. Other: Mandatory
completion of: Patient Access Services (PAS) Operations Onboarding
Training followed by a minimum passing score of 90% on final exam
within 45 days of hire. Staff who do not pass will no longer meet
the minimum requirement and will subsequently have the option to
meet with the Talent Acquisition Specialist to assess other
positions available within the health system. PAS employees who
successfully complete the PAS onboarding exam will have the option
to progress through enrollment to the WHS Enterprise Membership -
HFMA Certification program, subject to PAS leadership approval.
We'd like to invite you on a career journey like no other! In
return for your contributions, we'll help you make the most of all
life's moments - on and off the job. Wellstar Total Rewards is
designed to provide for your total well-being, including: Your
Wellness, Your Pay, Your Future, Your Joy. We think it's pretty
simple - we care for our team members and our team members care for
the community. Make a difference in patients' lives and your own!
Here, it's more than healthcare - it's CareerCare!
Keywords: WellStar Health System, Smyrna , Patient Access Specialist I, Other , Smyrna, Georgia
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