IT Field Support Tech 2

Company: Wellstar Health System, Inc.
Location: Smyrna
Posted on: March 17, 2023

Job Description:

Responsibilities

The IT Field Support Technician II is responsible for installation, support, inventory, system enhancements and management of networked and non-networked hardware i.e. desktops, printers, peripherals, management of networked system/infrastructure i.e. WAN/LAN, cabling infrastructure, connectivity, etc. Installation, support, inventory, and management of local system applications. In addition, the IT Field Support Technician II is responsible for problem resolution/troubleshooting/training and communicating with the end users in a timely and customeroriented manner. Assisting with the deployment and maintenance of service level agreements with appropriate reporting and documentation of support. Point of escalation for the IT Field Support Technicians. All other duties as assigned.

Qualifications

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Keywords: Wellstar Health System, Inc., Smyrna , IT Field Support Tech 2, Other , Smyrna, Georgia

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