Patient Coordinator
Company: Benevis
Location: Smyrna
Posted on: March 20, 2023
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Job Description:
Overview FRANKLIN DENTAL AND BRACES- COBB, GA. Work for a
company that is truly making the world a happier place, one smile
at a time! At Benevis, we create over a million smiles a year in
the communities we serve and believe that every person deserves
access to quality, affordable dental care. This mission drives
everything we do. With over 3000 employees in offices across the
country from clinical to support staff - we are united in our
mission to create happy, healthy smiles through providing high
quality dental care in a fun, compassionate environment. Are you
ready to join us in creating our next million smiles? We have JUST
the opportunity for you. We are actively seeking a Patient
Coordinator to join our team. Support our mission to providing
excellent dental care in the community and help us create more
smiles and memorable experiences. Join a team that believes in
teamwork and truly cares about their patients. Find your
opportunity to make an impact: Get out into your community --
participate in local events including school screenings,
presentations and any opportunity to promote a positive image of us
Participate in morning huddles (hey, even ask to run one!), let
your peers know how much you appreciate them, highlight great
examples of customer focus, collaboration etc. Love working with
kids (they make up 70% or more of our patient base)
Responsibilities: The Patient Coordinator is responsible for
providing quality customer service to patients and parents at
check-in and check-out as well as responsible for verifying patient
insurance eligibility and service limits. Deliver quality and
compassionate care to every patient Greet parents and patients when
they enter or leave the office Ensure parents who are waiting are
kept informed of the progress of their appointment or child
Maintain a clean and tidy waiting area and front desk area Verify
patient insurance eligibility prior to appointment and ensure
information is correct in the patient's Boomerang file Ensure
service limits are recorded and communicated with the clinical team
prior to treating the patient Ensure all patient files are ready
(pull file, update patient record, verify insurance and service
limits) before the patient's appointment Coordinate with Clinical
Team Leader and Doctors to provide the opportunity for same day
care to patients Assist with meeting office financial targets by
ensuring the hygiene and operative schedules are full Schedule
follow-up operatory and six month recall appointments for patients
Answer incoming calls and direct the caller to the proper person,
taking messages when necessary Ensure our patients are receiving
the dental care they need by making outbound calls to confirm
patients, to reschedule patients that do not make their
appointment, and to call patients that have treatment that needs to
be completed Ensure all patient records are re-filed at the end of
the day Requirements: Graduation from a senior high school or GED
equivalent Office experience in a dentist's or physician's office,
preferred Experience with children's dentistry, preferred Bilingual
preferred not required We Offer: Competitive compensation Benefits
401 K We value teamwork, mutual respect and cooperation. We do not
practice unlawful discrimination, including harassment or tolerate
it in our workplace. What do we mean by discrimination? We mean
that we do not discriminate on the basis of race, color, creed,
religion, sex, national origin, age, citizenship, disability,
sexual orientation or any other characteristic protected by
federal, state, or local law. Employment Type: Full Time
Keywords: Benevis, Smyrna , Patient Coordinator, Other , Smyrna, Georgia
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