Intake Specialist

Company: Tessie D. Edwards & Associates, P.C.
Location: Smyrna
Posted on: May 18, 2023

Job Description:

Our rapidly-growing law practice is seeking an intake specialist to join our team! You'll assist prospective clients with the intake process, scheduling consultations, and follow-up with prospective clients following their consultations. This is a sales position. We'll provide the training and resources to help you flourish in your role as part of the sales team within our firm. If you have prior sales experience, great customer service and communication skills with a passion for helping others, you will be a great fit!

Responsibilities:

Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
--- Answer incoming calls, and collect data regarding prospective clients and client follow-up.

Qualifications:

High school diploma or GED is a requirement; Bachelor's degree is a plus
Excellent and empathetic verbal and written communication skills required
Customer service or sales experience a plus


About Company:
Tessie D. Edwards & Associates P.C. is an established rapidly growing boutique law firm that assists good people going through bad times as they transition into a better tomorrow. We represent clients with family law and criminal defense matters in the Atlanta metro and surrounding counties. We take pride in aggressive solutions to represent our client's best interests. Our firm truly values work-life balance and has quarterly team-building activities to ensure the work side of things comes with the least amount of stress! We are an upbeat, positive energy, high-performing team centrally located in downtown Atlanta in a newly renovated office with an amazing view of the city from the 12th floor where we focus on getting it done with compassion! We offer an exceptional work environment, and a competitive salary with paid maternity and paternity leave, health, vision, disability, and dental insurance, 401K, and paid parking.

Keywords: Tessie D. Edwards & Associates, P.C., Smyrna , Intake Specialist, Other , Smyrna, Georgia