Genetic Counseling Assistant

Company: Wellstar Health System, Inc.
Location: Smyrna
Posted on: May 19, 2023

Job Description:

Responsibilities

Core Responsibilites and Essential Functions

• Pre appointment preparation
  Speak to any patient in need of assistance collecting family history information and document this history in EMR system.
  Answer common questions from patients about upcoming appointment
  Help patients access personal or family prior genetic testing prior to appointment as directed by genetic counselors
  Triage patient scheduling based on referral indication
  Ensure patients have accurate directions for upcoming appointment
• Assistant to genetic counselors
  Coordinate and research all insurance coverage for genetic testing for patients. Prepare letters of medical necessity with guidance from genetic counselor.
  Assist with coordinating genetic testing for family members for diagnostic testing at the direction of the genetic counselor by inputting accurate orders in laboratory on-line portals.
  Check status of outstanding genetic testing and adjust patient follow up appointments as needed.
  Send Mychart messages to patients with low-risk results documenting information appropriately in EMR and asking with any patient follow up calls related to these messages.
• Support Administrative Staff
  Act as a resource for administrative staff with questions about incoming referrals and patient inquiries.
• Professional Role
  Manner and dress reflect image of professional health care provider in World Class Clinic setting
  Demonstrate outstanding written, verbal, non-verbal and interpersonal communication skills.
  Possess and demonstrate sensitivity to individual spiritual, cultural, language and ethnic differences.Required for All Jobs
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct. Qualifications
  
  Required Minimum Education
• 1-2 years post high school education
  Required Required Minimum Experience
• 1-2 years in a health care related position
  Required Required Minimum Skills
• Excellent phone etiquette focused on customer service
• Knowledge of Microsoft Office suite
• Ability to handle confidential materials.
• Ability to handle multiple tasks.
• Excellent organizational skills.
• Attention to details.
• Ability to exercise independent judgment. Required Minimum License(s) and Certification(s)
  
  Additional Licenses and Certifications
  
  

Keywords: Wellstar Health System, Inc., Smyrna , Genetic Counseling Assistant, Other , Smyrna, Georgia