Supervisor, Dispatch
Company: WM
Location: Smyrna
Posted on: May 28, 2023
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Job Description:
As an EEO/Affirmative Action Employer, all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, age,
national origin, disability, or veteran status. I. Job Summary
Supervises daily dispatch operations and tracking. II. Essential
Duties and Responsibilities To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. Other minor duties may be assigned. Oversees daily
activities of the dispatch department, ensuring productivity and
quality goals are met. Coordinates resolution of service orders and
customer service issues. Manages live dispatch as well as GPS and
MAS data input. Supervises processing of all paperwork, including
billing backlog. Communicates and enforces company policies and
procedures and develops and implements safety briefings.
Coordinates container tracking, container placement, and driver
safety. Compiles and analyzes maintenance reports. Coordinates
schedules and monitors performance of staff, and arranges for
training as needed. Oversees personnel needs of the department
including coaching, training, and evaluating employee performance.
Provides input into termination, compensation, and promotion
decisions. III. Supervisory Responsibilities The highest level of
supervisory skills required in this job is the management of
non-supervisory employees. This includes: Direct supervision of
full-time employees, including: IV. Qualifications The requirements
listed below are representative of the qualifications necessary to
perform the job. A. Education and Experience Education: High school
diploma or G.E.D. (accredited). Experience: Four (4) years of
previous experience (in addition to education requirements). B.
Certificates, Licenses, Registrations or Other Requirements None
required. C. Other Knowledge, Skills or Abilities Required
Dispatching and driver management and general supervisory skills
required. Benefits At WM, each eligible employee receives a
competitive total compensation package including Medical, Dental,
Vision, Life Insurance and Short Term Disability. As well as a
Stock Purchase Plan, Company match on 401K, and more! Our employees
also receive Paid Vacation, Holidays, and Personal Days. Please
note that benefits may vary by site. If this sounds like the
opportunity that you have been looking for, please click "Apply.
ABOUT WM WM (WM.com) is North America's largest comprehensive waste
management environmental solutions provider. Previously known as
Waste Management and based in Houston, Texas, WM is driven by
commitments to put people first and achieve success with integrity.
The company, through its subsidiaries, provides collection,
recycling and disposal services to millions of residential,
commercial, industrial and municipal customers throughout the U.S.
and Canada. With innovative infrastructure and capabilities in
recycling, organics and renewable energy, WM provides environmental
solutions to and collaborates with its customers in helping them
achieve their sustainability goals. WM has the largest disposal
network and collection fleet in North America, is the largest
recycler of post-consumer materials and is the leader in beneficial
reuse of landfill gas, with a growing network of renewable natural
gas plants and the most gas-to-electricity plants in North America.
WM's fleet includes nearly 11,000 natural gas trucks - the largest
heavy-duty natural gas truck fleet of its kind in North America -
where more than half are fueled by renewable natural gas. To learn
more about WM and the company's sustainability progress and
solutions, visit Sustainability.WM.com.
PDN-990b15e2-241c-4b9c-8ca9-595d523d4a2c
Keywords: WM, Smyrna , Supervisor, Dispatch, Other , Smyrna, Georgia
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