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Guest Service Representative

Company: Nothing Bundt Cakes - Smyrna
Location: Smyrna
Posted on: May 15, 2022

Job Description:

Job DescriptionPosition Summary:The Guest Service Representative (GSR) creates and maintains the warm and welcoming environment to serve the Nothing Bundt Cakes guests. With the GSR's serving as a customer service cashiering role, The GSR is responsible for assisting guests in their ordering process and ensuring the FOH is running smoothly and efficiently. Starting pay is $10.00 an hour Requirements:· Possess a strong sense of teamwork.· Ability to follow instructions.· Has integrity and fits brand culture· Works well under pressure.· Outgoing and friendly personality.· Attention to detail.· Takes initiative and has multi-tasking ability· Strong sales ability.· Strong sense of urgency.· Genuine care for others' needs. Responsibilities may include but are not limited to:· Abide by all NBC policies and procedures.· Uphold the NBC image and brand.· Introduce walk-in guests to the bakery and products using a guest tour.· Suggest creative solutions to guests with walk-in orders.· Maintaining FOH efficiency· Place guest orders in-store and over the phone· Enter guest orders into the POS· Suggest the purchase of add-ons and retail to make the product a complete experience.· Assist phone/in guests with their orders.· Completes GSR check in and sign off lists

Keywords: Nothing Bundt Cakes - Smyrna, Smyrna , Guest Service Representative, Sales , Smyrna, Georgia

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