Guest Service Representative
Company: Nothing Bundt Cakes - Smyrna
Location: Smyrna
Posted on: May 15, 2022
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Job Description:
Job DescriptionPosition Summary:The Guest Service Representative
(GSR) creates and maintains the warm and welcoming environment to
serve the Nothing Bundt Cakes guests. With the GSR's serving as a
customer service cashiering role, The GSR is responsible for
assisting guests in their ordering process and ensuring the FOH is
running smoothly and efficiently. Starting pay is $10.00 an hour
Requirements:· Possess a strong sense of teamwork.· Ability to
follow instructions.· Has integrity and fits brand culture· Works
well under pressure.· Outgoing and friendly personality.· Attention
to detail.· Takes initiative and has multi-tasking ability· Strong
sales ability.· Strong sense of urgency.· Genuine care for others'
needs. Responsibilities may include but are not limited to:· Abide
by all NBC policies and procedures.· Uphold the NBC image and
brand.· Introduce walk-in guests to the bakery and products using a
guest tour.· Suggest creative solutions to guests with walk-in
orders.· Maintaining FOH efficiency· Place guest orders in-store
and over the phone· Enter guest orders into the POS· Suggest the
purchase of add-ons and retail to make the product a complete
experience.· Assist phone/in guests with their orders.· Completes
GSR check in and sign off lists
Keywords: Nothing Bundt Cakes - Smyrna, Smyrna , Guest Service Representative, Sales , Smyrna, Georgia
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