Healthcare Customer Service Representative

Company: Managed Staffing
Location: Chattanooga
Posted on: May 4, 2024

Job Description:

Overview:We are seeking a Healthcare Customer Service Representative to join our team. As a Healthcare Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers.*This is a REMOTE opportunity, Candidates must reside within 1 hour of the main campus in Chattanooga, TN. 37402*Duties:- Communicate with patients and healthcare providers in a professional and courteous manner- Answer incoming phone calls and address inquiries or direct calls to the appropriate department- Utilize phone etiquette skills to provide accurate information and assist with scheduling appointments- Utilize medical terminology knowledge to accurately analyze and process patient informationRequirements:- Excellent communication skills, both verbal and written- Strong phone etiquette skills with the ability to handle various customer inquiries- Previous experience in customer service, preferably in a healthcare setting- Knowledge of medical terminology is a plus- Ability to analyze information and make informed decisions- Must be able to work effectively in a fast-paced environment- High school diploma or equivalent requiredNote: All positions must be paid, including internship positions.Job Type: ContractPay: $20.00 - $21.80 per hourExpected hours: 40 per weekSchedule:* 8 hour shift* Day shift* Monday to FridayLocation:* Chattanooga, TN 37402 (Required)Work Location: Remoteby Jobble

Keywords: Managed Staffing, Smyrna , Healthcare Customer Service Representative, Sales , Chattanooga, Georgia